Veracity Networks

Thank you for choosing Veracity Networks! We hope the instructions we have listed below are easy to follow; however, if you have questions please call our hotline. To complete the installation on your phone service you need to do the following in order:

1. Install the Digital Phone Adapter we have shipped you

2. Connect your phone lines to the Digital Phone Adapter

Please follow the simple steps below to complete these tasks and the conversion from your existing telephone service to Veracity. If you have any questions or would like us to walk you through the process below, please call us at 888‐244‐1020 and we will be happy to assist you.

Setup for One Computer

Use the following setup if you are only using one computer and you are not using a router or switch.

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1. Determine the source of your internet connection. Your internet connection may be coming from a DSL Modem, Cable Modem, or other device. Some examples are listed below:

2. Disconnect the Ethernet cable (colors vary) from your Internet device (DSL Modem, Cable Modem, etc) and connect it to the Yellow “Ethernet” port on the Digital Telephone Adapter.

3. Connect one end of the Blue Ethernet cable (included with Digital Telephone Adapter) to the Ethernet port of your Internet device where you just removed the other one.

4. Connect the other end of the Blue Ethernet cable to the Blue “Internet” port of the Digital Telephone Adapter.

5. Plug the black power adapter for the Digital Phone Adapter into the wall and the other end into the Digital Phone Adapter where it is labeled “Power”.

6. Plug the phone cord for your telephone into the port labeled “Phone 1”. If you have two phone lines, plug a phone into the port labeled “Phone 2” for your other phone line.

7. Wait at least five minutes for the Digital Phone Adapter to boot up. The Digital Phone Adapter’s green power light will blink in sequence until it has fully connected to the Veracity network. There may be updates that need to be downloaded, such as new firmware or changes to your features. Do not interrupt the configuration process by unplugging the power or lifting the receiver on your phone during the startup process. Interruption of the startup may result in interruption of service.

8. Once the Digital Phone Adapter’s green power light is solid green, the Digital Phone Adapter is ready to use. If you do not have dial tone, call us at 888‐244‐1020 for assistance.

Setup for Two or More Computers

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For installation, see “Setup for One Computer Instructions”. (Router/Switch configuration will not be affected.)

Connecting Phone Service to the Rest of Your House

Note: This part requires that your house wiring is daisy chained. Daisy chained means that all of your wiring is connected together so that when phone service is added to the line, all of the telephone jacks get telephone service.

1. Disconnect your local phone company wiring at the demarc. In the demarc pictured below, this may be done by simply unplugging the phone wire next to the labeled phone number, as shown. If your demarc is not this type, you can accomplish the same thing by disconnecting the wires going inside your home from the screw terminals. After disconnecting the wires, cut off the exposed wire to prevent the wires from shorting together.

Make sure you are disconnecting your pre‐existing phone number and NOT your DSL line.

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2. Check your phones to make sure that you no longer hear dial tone. If you still hear dial tone, you have not disconnected the local telephone service.

3. Disconnect your telephone from the Digital Phone Adapter port labeled “Phone 1”.

4. Connect a telephone cord into the Digital Phone Adapter port labeled “Phone 1”.

5. Connect the other end of the telephone cord into a phone jack.

6. Now you are ready to try phone service in the other phone jacks in your house. If it does not work, your house wiring is not daisy chained.

Tips

• Remember that you will lose your phone service if your Internet service is down. You will also lose service if the power goes out, unless you have your DSL modem and Digital Phone Adapter connected to a good battery backup, which will extend the time that your service will operate during a power outage.

• Activate the telephone service with one phone connected to the Digital Phone Adapter before you try to connect it to your home wiring.

Warnings

• Do not try connecting a Digital Phone Adapter to a live phone jack without disconnecting your local telephone service first. Failure to disconnect the local telephone service first will damage the Digital Phone Adapter.

Connecting Phone Lines to a Phone System

1. Disconnect your telephone from the Digital Phone Adapter port labeled “Phone 1”.

2. Connect a telephone cord into the Digital Phone Adapter port labeled “Phone 1”.

3. Connect the other end of the telephone cord into your phone system.

4. If you need additional assistance with your phone system, please contact your phone vendor.

Connecting Phone Lines for Phone Service From a Jack

If your jacks are labeled and your 66 blocks (See figure 6) are labeled, you may be able to find where the wiring is without doing any wire tracing. If they are not labeled you will have to trace the wiring.

Tracing Wires:

1. Turn the tone generator on. With the tone generator shown above, flip the switch to “Tone”.

2. Plug the phone end into the jack where you will be connecting the telephone or fax machine.

3. Press and hold down the button on the tone amplifier. Hold the tip of it near the wires of the tone generator. You should hear a pulsating, high‐pitched tone. That tone is what you will be looking for on your 66 blocks.

4. Go to the closet/room/box where your phone wiring goes to.

5. While pressing the button on the tone amplifier, run the tip along the 66 blocks down the rows of pins. Listen for the pulsating tone.

6. When you hear the tone, you are close to the pins where the wires to your jack are connected. Move it along the pins until it is the loudest. Where it is the loudest should be where your jack wiring is connected.

Note: You may find the line on the left or the right side of the block.

7. To ensure you are looking at the right pins, touch some pliers or a key in between the top and bottom pin to “short” them together, and with the other hand use the tone amplifier to check for tone again. While you are “shorting” them together, the pulsating tone should stop. If it does, you know you are looking at the right pins.

8. Look at the pins without wires connected to them. Connect two wires to those pins by first inserting them into the slots with the ends of the wires hanging downward.

Do NOT connect the wires on pins that already have wires connected. If there are already wires connected in the position shown below, they must be removed. The pins are designed for only one wire each.

9. With the sharp part of the punch down tool on the bottom, put the end of the tool over the pin on the 66 block and push the wire back, applying pressure until the punch down tool pops. (See diagrams below.) The sharp part of the tool should cut the portion of wire hanging below the pin free.

10. Repeat for the other wire below it.

11. Next you will connect a phone end to the other end of the wires so that you can connect it to your Digital Telephone Adapter.

a. Insert the wires into a phone end, into the center pins.

b. Insert the phone end into a crimper and close the crimper firmly until it stops.

12. Plug the phone connection you have made into the “Phone 1” or “Phone 2” port of the Digital Telephone Adapter. (Phone 1 is line one, Phone 2 is line two if you have a second line.)

Important!

In order for your 30 day warranty to be valid, we require that your equipment is placed on a UPS uninterruptable power supply with back‐up which can be found at any office supply store. The UPS should be sized appropriately to the number of devices that are connected to the equipment. You can go to www.apc.com to and look for power recommendations to help you find the appropriate power supply needed for your particular set up.